Generic chatbot
Knows the internetReturn windows are usually between 14 and 30 days, but the exact policy depends on the supplier. You may need to check your agreement.
No sources. Just a general answer.
AI that knows your business.
Private business intelligence
We build custom AI solutions for business using your own documents, systems, and approved data. Your private AI assistant can answer team questions, surface relevant sources, and keep sensitive knowledge inside the boundaries you control.
(02)How it works
Knowledge in. Answers out.
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01
Connect
We connect the sources you approve, including documents, databases, CRM records, spreadsheets, policies, and your existing knowledge base. This gives your private AI assistant for business access to the information your team already relies on.
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02
Retrieve
Using RAG (Retrieval-Augmented Generation), the system searches your approved knowledge base and retrieves the most relevant passages for each question. This keeps answers grounded in your internal data instead of the public web.
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03
Answer
The LLM turns that retrieved information into a clear response and includes the supporting sources. Access controls determine what each person can see, so your Private AI stays useful without exposing restricted information.
Illustrative flow
(03)The difference
Not a chatbot with your logo on it.
A generic chatbot pulls from broad public knowledge. Our custom AI solutions for business work from your approved internal data, show the source behind each answer, and respect user permissions before returning information.
Same question, asked twice
“What's our return window on wholesale orders?”
Example using fictional business documentsCustom AI
Knows your business30 days for unopened stock1. Opened items can be returned within 14 days for store credit only2.
- 1Wholesale T&Cs §6.2
- 2Returns Policy v4, p.4
Two approved sources checked, permissions verified, and the response logged.
This is where a RAG AI development company adds real value: the system retrieves answers from your own knowledge base instead of relying on generic web knowledge.
| Aspect | Generic chatbot | Custom AI |
|---|---|---|
| 01What it knows | The public internet, up to its training date | Your documents, data and systems, kept current |
| 02Where answers come from | A plausible guess, no sources shown | Passages from your approved sources, cited |
| 03Who can ask what | Anyone, about anything | Follows your roles and permissions |
| 04What gets recorded | Nothing you control | Every question, source and answer, logged |
| 05Over time | Stays generic | Gets sharper as your information grows |
(04)What we build
Seven solutions. One private foundation.
Every solution runs on the same private AI foundation. What changes is how your team uses it.
01 Private AI Assistants
A private AI assistant for business gives your team a secure way to ask questions about company knowledge. It answers from approved documents and data, then shows the source behind each response.
- Layers
- SourcesRetrievalModelGuardrailsInterface
- Good for
- Support, sales and onboarding questions
02 RAG Systems
Our RAG AI development company builds retrieval-augmented generation systems that search your knowledge base, retrieve the right evidence, and use it to support more accurate answers.
- Layers
- SourcesRetrievalModelGuardrailsInterface
- Good for
- Grounding any AI feature in your own content
03 Knowledge Platforms
Turn scattered internal information into a searchable knowledge base AI your team can actually use across departments.
- Layers
- SourcesRetrievalModelGuardrailsInterface
- Good for
- Policies, playbooks and internal wikis
04 AI Dashboards
With AI dashboard development, we bring business data, reporting, and AI insights into one interface so teams can find answers faster.
- Layers
- SourcesRetrievalModelGuardrailsInterface
- Good for
- Weekly reporting and leadership reviews
05 Internal Search
Give employees a smarter way to search policies, documents, CRM records, product data, and other approved internal sources.
- Layers
- SourcesRetrievalModelGuardrailsInterface
- Good for
- Finding the right file, clause or record fast
06 Data Intelligence
Use internal data AI to surface useful information from business records without relying on the public web.
- Layers
- SourcesRetrievalModelGuardrailsInterface
- Good for
- Orders, stock, pipeline and service data
07 Custom Applications
We build custom AI solutions for business around your workflows, whether you need custom chatbot development, private large language models, or a purpose-built internal AI tool.
- Layers
- SourcesRetrievalModelGuardrailsInterface
- Good for
- Workflows no product covers out of the box
- L5 Interface Where your team uses it
- L4 Guardrails Roles, permissions, audit trail
- L3 Model Reasoning over the evidence
- L2 Retrieval Indexing, search and ranking
- L1 Sources Your approved documents and data
(05)Try it
Ask your business.
Choose a question and see how your private AI assistant for business responds using approved company documents and internal data, with sources behind the answer instead of a guess.
Choose a question
Question: What's our return window on wholesale orders?
Answer: 30 days for unopened stock1. Opened items can come back within 14 days, as store credit only2.
- 1Wholesale T&Cs §6.2
- 2Returns Policy v4, p.4
(06)How we build it
Private by design.
Privacy is built into the system from day one. Every custom AI solution for business starts with clear rules around data access, permissions, logging, and human review.
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Approved sources only
Your AI works only with the documents, databases, and systems you approve. You decide what enters the knowledge base, and you can remove or update sources whenever needed.
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Access follows your roles
People only receive answers from information they are allowed to access. Finance stays with finance, internal policies stay restricted, and sensitive data remains controlled.
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A record of every answer
Questions, sources, and responses can be logged so your team can see what was asked, which information supported the answer, and how the system responded.
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People stay in the loop
Sensitive or high-impact requests can be routed for human review. Feedback can then be used to improve the system over time without giving the AI unrestricted access.
01 Sources
- Wholesale_T&Cs.pdf
- Onboarding_Guide_v3.docx
- Orders database
- CRM · Accounts
- Team knowledge base
- Shipping_Matrix.xlsx
- Returns_Policy_v4
- Product catalogue
- Public web: not connected
02 Access
| Role | Pricing | Policies | Payroll |
|---|---|---|---|
| Sales | Allowed | Allowed | No access |
| Support | No access | Allowed | No access |
| Finance | Allowed | Allowed | Allowed |
03 Audit trail
- SupportReturn window, wholesale2 sources · answered
- SalesMUG-11 to Canada2 sources · answered
- SupportPayroll datesBlocked · no access
- OpsWeather tomorrowOut of scope · logged
04 Review
Can we offer 60-day terms to a new wholesale account?
Commercial terms, routed to a manager
(07)Where to start
Start with one question.
Start with a question your team asks often, then connect the documents needed to answer it and test your custom AI solution.
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01
One question
Choose a question that takes your team too much time to answer manually.
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02
A few sources
Connect only the documents, records, or knowledge base content needed to answer that question well.
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03
One team
Pilot the system with the people who ask that question most often and see how it performs in real use.
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04
Then widen
Once the answers are useful and trusted, add more sources, teams, and tools at a pace that makes sense for your business.
(08)Selected work
Selected work.
Private assistants, AI agents, and custom applications built on the same secure foundation: approved sources, cited answers, role-based access, and human oversight.
All work
Sample project
An assistant that answers from your own policies
A private assistant that answers staff questions from approved documents, with the source quoted every time.
- AI Solutions
- Automation
Sample project
From enquiry to quote without the copy-paste
Website enquiries read, priced and turned into CRM deals and draft quotes, with sales approving in one click.
- Automation
- AI Solutions
- Websites
Sample project
A research agent that reads the market every Monday
An agent that checks competitor pricing, flags what matters and briefs the team, with a person approving any change.
- Agentic AI
- AI Solutions
- Marketing
(09)Start here
What will your AI know?
Tell us what your team keeps asking. We'll show you how a private AI assistant for business can answer using your own approved documents, systems, and internal knowledge.